Terms & Conditions
At Celerity we always strive to meet your delivery needs while shipping your order at the lowest possible rates. We offer Free Ground Shipping for website orders over $500.00. Orders under $500.00 may qualify for Flat Rate Shipping. Please read all shipping policies as well as terms and conditions before selecting the shipping option on your order.
Free Shipping & Flat Rate Shipping offers are only available in the contiguous United States and only available to those orders shipping to a single address. It may not be combined with other offers or discounts. Orders shipped to Alaska, Hawaii, or International addresses do not qualify.
Celerity will determine the free shipment carrier at its discretion using the most reliable & economical carrier serving your area. Common carriers include the United States Postal Service, UPS and FedEx. Delivery times range from 3 to 10 days, depending upon the distance to the destination.
Free Shipping & Flat Rate Shipping do not apply to special orders or oversized/overweight products. Expedited services such as overnight, 2-day, 3-day and express service also do not qualify. Expedited shipping is available at an additional cost and calculated at checkout.
If you return a purchase delivered using a free shipping method, then the cost of shipping will be deducted from any refund or credit if applicable.
All orders are shipped F.O.B. ship point (usually Irvine, CA 92618) unless items are shipped directly to you from the manufacturer ( Drop-shipment ).
Dimensional Size: Dimensional weight considers density, which is the amount of space a package occupies in relation to its actual weight, to determine billable weight. In some cases, dimensional packaging charges cannot always be determined at the time of your order. Celerity cannot authorize any carrier to release a package without signature.
Shipping Cutoff Times: If your order was received prior to 12:00pm M-F PST, it will be scheduled to ship the same day if it is either 100% complete or you've requested a partial shipment. Please note: Orders may be held for credit or security verification. We will contact you quickly if any additional verification is necessary. Please contact us at email@example.com if you need to make any further changes to your order or shipping method. Once your package is in transit, we will e-mail a detailed confirmation of your order which includes order total, shipping amount, and tracking information.
Signature Required on Residential Shipments: Our carriers require a signature on some shipments sent to a residential address. Please plan accordingly so your package can be delivered in a timely fashion.
Shipping descriptions like "Next Day", "2-Day", etc. are used to denote service levels and do not guarantee when you will receive your order. They represent time in transit after an item has been shipped. The delivery times are based upon item availability and shipping to urban areas within the continental US (48 states). Delivery to rural areas, Alaska, Hawaii, Puerto Rico and APO/FPO addresses may take longer.