Advanced Warranty Replacement

Celerity Universal Fiber Optic (UFO) Series Cable and Connector Advance Replacement Policy

Current

Celerity may provide Advance Replacement UFO TX and/or RX Connector Cables for tech support cases as determined. For this, a Credit Card Authorization must be completed and on file with Celerity before the Advance Replacement part is shipped to the Dealer.

Dealer is to return the original TX or RX Connector Cable for credit within 30 days from date of shipment of the Advance Replacement. If the original part is not received by Celerity after 30 days, Celerity will charge the dealer cost value for each part.

Celerity will pre-pay (UPS Ground Service, with tracking) for the parts to be returned to Celerity. Dealers should email Celerity Support at support@celeritytek.com, please include your name, phone number, product model, and the support issue. We'll reply as soon as possible to discuss the support problem and initiate the Advanced Replacement if necessary, and send the Credit Card Authorization to complete.

 

Limited Warranty
Celerity Technologies warrants this product against defects in material or workmanship for a period of 24 months from the original date of purchase. Celerity Technologies will, at its sole option, (i) repair the product using new or refurbished parts, or (ii) replace the product with a new or refurbished product. For purposes of this Limited Warranty, “refurbished” means a product or part that has been returned to its original specifications. IN THE EVENT OF A DEFECT, THESE ARE YOUR EXCLUSIVE REMEDIES.
To obtain warranty service, you must deliver the product, postage prepaid, in accordance with instructions at Celerity Technologies’ website: http://www.celeritytek.com. This Limited Warranty only covers product issues caused by defects in material or workmanship during proper consumer or commerical use; it does not cover product issues caused by any other reason, including but not limited to improper consumer or commercial use, acts of God, misuse, limitations of technology, or modification of or to the product.
LIMITATION ON DAMAGES
ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE PERIOD OF TWO (2) YEARS FROM THE DATE OF PURCHASE. TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, CELERITY TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES ARISING OUT OF RELATED TO YOUR USE OF THE CELERITY TECHNOLOGIES PRODUCT.
Some state or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may have other rights which vary from state to state or jurisdiction to jurisdiction. Retain your sales receipt for proof of date of purchase.